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We accept payments using any major credit card via Paypal or Google Checkout.

Sales Tax Rate of 6.0% will be applied to all orders shipped within the State of Michigan.

Designs by Nathans Returns & Refunds



Shipping Policy

We ship all orders via United Parcel Service (UPS).

Shipping and Handling charges include actual freight charges and a nominal fee for packaging and other costs in preparing your order for delivery. The minimum charge for freight is based on a one pound package. The first pound is the most expensive. Additional pounds are much less expensive. Therefore the more you order, the cheaper the shipping cost per item will be.

In order to determine the S & H charges for an order, our shopping cart software needs to know the weight of the items in the order and the destination address. If you wish to determine the shipping cost of an order without actually placing the order, simply put the items in the shopping cart and go through the first steps of the Checkout process, until the shipping charges are displayed. This will happen BEFORE you are asked for payment information. If you do not wish to continue with actually placing the order, simply close the browser window to cancel the order.


Any claims for damages or discrepancies must be submitted to Designs by Nathans within three (2) business days from delivery date of your order. You must notify us by email at: customerservice@designsbynathan.com

You may return any unopened merchandise in its original condition within 14 days of receiving your order. A 20% restocking fee will be charged unless the return is a result of our error. There are no exchanges or refunds on items that have been used or are missing its original packaging.

NOTE: Return authorization is required. Email us at nathan_rivers.com prior to shipping your package back so that we may provide you with a return address. We can only refund shipping costs and void the restocking charges if the return is a result of our error. Returns must be shipped back with a trackable carrier.

Please include the following information with your return:
* Full name
* Street Address
* City
* State
* Zip Code
* Country
* Phone Number
* E-mail Address
* Original order confirmation no. or invoice no.
* Reason for return
Last Updated: 5 Jul 2007 20:33:12 PDT home  |  about  |  terms  |  contact
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